Build a business your clients trust and become the organizer everyone recommends. In the organizing profession, trust is paramount. This course explores the ethical foundation of professional organizing, ensuring you not only avoid missteps but also cultivate a thriving, reputable business. Delve into ethical decision-making, from respecting client boundaries to maintaining confidentiality. Discover how to apply the POC Code of Conduct and Ethics in practical scenarios, and see how a strong ethical framework can pave the way to success.

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This Course Will Help You

  • List the benefits of ethics and ethical conduct in professional organizing
  • Define ethics, and differentiate between illegal and unethical behavior
  • Apply POC’s Code of Ethics and values to your business practices
  • Describe the six types of boundaries you’ll encounter with clients
  • Explain the role of the POC Ethics Committee and how it serves members
  • Describe types of ethical inquiries and understand the POC complaints process

Why Choose This Course?

This course is your guide to building an ethical, sustainable, and successful organizing business. By understanding and upholding the highest ethical standards, you’ll create lasting client relationships, enhance your professional reputation, and gain the confidence that comes from doing business the right way.

Courses with this icon are one of the ten required courses to be eligible to take the Trained Professional Organizer Program exam. This course is also one of the three courses required to be listed on the Professional Organizers in Canada Directory.

What our students are saying

“I’ll be referencing this course material frequently as I begin to put together policies and procedure for my small business.”

“Course handout is made really thorough and the exercises were helpful to understand the topics.”

Course Presenter: Mylène Houle Morency

Mylène Houle Morency

Mylène Houle Morency has been a professional organizer specialized in family management since 2013 and is a Silver Leaf member of Professional Organizers in Canada. She sat on the POC Ethics Committee for four years and received the Harold Taylor Award in 2021. When she is not working she can be found cross-country skiing or cycling with her husband or occupying the very important role of taxi-mom to her three kids!

Course Format

This course is delivered online and includes a video and manual. The video is approximately one hour, which you can pause, rewind and re-watch to fully immerse yourself in the materials. The video includes 3 code words which must be submitted through the course page. Upon successful submission of your code words, your record of learning will reflect successful completion of the course. The comprehensive manual includes activities, additional materials and resources.

Course Investment & Registration

Prices do not include GST/HST.